Growatt is customer-focused company, has built up a sound pre-sale and after-sale service team. All the team members are experienced experts in the inverter industry. They are well-trained, always care about customer’s requirement. They are using their expertise and passion to provide the best and highly efficient service for all the customers.

Professional and Global Service Network

Growatt owns a 260 pre-sale and after-sale engineers service team, and a sales team covers all over the world. For some remote areas Growatt has set up local warehouse to ensure reliable and efficient service for our clients.

 

 

Fast responding customer service

 

We have a 7 X 24 global online support

Please choose Growatt Golden Service

 

 

 

Professional Training

Along with comprehensive nationwide sales coverage, Growatt is strengthening its service capability across India, Europe and Australia. Now ongoing is our installation and maintenance training program in some main countries like Australia and Netherlands. Service experts from both the headquarter and local office provide technicians the training on installation, maintenance, troubleshooting etc for local customers.

Growatt’s training is aimed at bringing together the solar engineering community to share knowledge and experience to promote the industry.

Value-added Service

Solar plant designing- Shine design

Growatt has its own solar farm designing software with all kinds of customized settings, can help people to become experts in solar farm designing.

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Online intelligent customer service system (OSS)

Growatt is one of the first inverter manufacturer to provide online service system, based on big data and remote diagnose technology. Our online service system will provide high efficient remote service and maintenance.

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